Terms & Conditions

Last updated: January 2024

1. General Terms

By placing an order through our website, you warrant that you are at least 18 years old and legally capable of entering into binding contracts. All orders are subject to availability and confirmation of the order price.

2. Products and Pricing

• All products are subject to availability
• Prices are in Indian Rupees (₹) and inclusive of applicable taxes
• We reserve the right to modify prices without prior notice
• Product images are representative; slight variations may occur
• Tulsi is a natural material; color and texture variations are normal

3. Orders and Payment

• Orders can be placed online through our website
• We accept prepaid online payments through UPI, credit/debit cards, and net banking
• Payment must be received in full before order processing
• We reserve the right to refuse any order

4. Shipping and Delivery

• Free shipping on orders above ₹500 within India
• Delivery times are estimates and may vary
• We are not responsible for delays due to courier issues
• International shipping rates are calculated at checkout
• Customs duties for international orders are the buyer's responsibility

5. Returns and Refunds

• Returns accepted within 7 days of delivery
• Items must be unused and in original packaging
• Shipping costs are non-refundable
• Refunds processed within 5-7 business days

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Radha Kund Tulsi and protected by copyright laws. Unauthorized use is prohibited.

7. Limitation of Liability

Radha Kund Tulsi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mathura, Uttar Pradesh.